Tag: customer

ST Engineering iDirect ‘s AI-Powered Network Analytics Platform Improves Customer Experience and Operational Performance

Anomaly detection use case will be demonstrated live with partner Q-KON at…

Joget Unlocks Autonomous Productivity Across HR, Procurement, Customer Service, and Supply Chain with No-Code AI Agent Builder

Joget AI Agent Builder enables teams across every department to create goal-driven…

ArisGlobal Receives Frost & Sullivan’s 2025 Global Intelligent MedDRA Coding New Product Innovation Recognition for AI Leadership and Customer Impact

ArisGlobal is honored for its technological breakthrough in intelligent MedDRA coding that…

TP Receives Frost & Sullivan’s 2025 Asia-Pacific Company of the Year Recognition for Excellence in Customer Experience Management Services

TP honored for leadership in delivering digital business services and customer experience…

Launching Today: Infosys Customer Experience Suite for Salesforce

Infosys Topaz™ works with Salesforce's gen AI capabilities to help enterprises navigate…

Tata Communications Launches Voice AI Platform to Transform BFSI Customer Journeys with Speed, Scale and Integrated Intelligence

Industry first comprehensive speech-to-speech Voice AI platform, engineered to transform BFSI customer…

9Spokes Powers Smartpay with its SMB Financial and Customer Insights Platform

AUCKLAND, New Zealand, Sept. 24, 2025 /PRNewswire/ -- 9Spokes, a global data…

Market Logic Software launches DeepSights Persona Agents: Turning customer data into interactive conversations

The latest breakthrough from Market Logic Software in AI-powered customer insight, scales…