Tag: Customer
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Manulife appoints Sarah Chapman as Global Chief Marketing & Customer Experience Officer, joining Executive Leadership Team
TORONTO, Sept. 11, 2026 /PRNewswire/ — Manulife has appointed Sarah Chapman as Global Chief Marketing & Customer Experience Officer, effective January 1, 2027, reporting to Phil Witherington, President and Chief Executive Officer, and joining Manulife’s Executive Leadership Team. …
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TP Receives Frost & Sullivan's 2026 Asia-Pacific Customer Experience Management Services Company of the Year Recognition for AI-Led Customer Experience Transformation
TP is recognized for combining AI orchestration, operational excellence, regional scale, and customer-centric innovation to transform customer experience management services across the region.SAN ANTONIO, Sept. 10, 2026 /PRNewswire/ — Frost & Sullivan is pleased to announce that TP has received…
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Netcracker Technology Secures Three Frost & Sullivan 2026 Honors for Excellence in OSS/BSS Innovation and Leadership
Recognitions across global technology innovation, satellite OSS/BSS product leadership, and Asia-Pacific company performance underscore Netcracker Technology’s continued leadership in transforming telecom operations through AI-driven innovation and customer-centric solutions.SAN ANTONIO, Sept. 9, 20…
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Mobinet to Deploy Plume Platform for Delivery of Smarter WiFi, Enhanced Security and Better Customer Experience to Subscribers across Mongolia
New AI-powered mobihome service gives customers stronger WiFi, advanced protection and greater control at no additional costPALO ALTO, Calif. and ULAANBAATAR, Mongolia, Sept. 9, 2026 /PRNewswire/ — Plume Design, Inc. (“Plume”), the award-winning global subscriber experience platform serving more th…
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Bybit AI Is Live: One Intelligent Conversational Layer to Redefine Financial Experience
Bybit democratizes access to enterprise-grade AI across trading, account management, and customer service DUBAI, UAE, Sept. 9, 2026 /PRNewswire/ — Bybit, the world’s second-largest cryptocurrency exchange by trading volume, announced the official launch of Bybit AI, a conversational assistant that …
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Compunnel Digital Earns Frost & Sullivan's 2026 Global Company of the Year Recognition for AI-led Digital Customer Experience Enablement
Compunnel Digital is recognized for transforming fragmented data and AI investments into scalable intelligence, measurable customer outcomes, and enterprise-wide digital transformation.SAN ANTONIO, Sept. 8, 2026 /PRNewswire/ — As enterprises accelerate their adoption of artificial intelligence (AI)…
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PT Prodia Diacro Laboratories Receives Frost & Sullivan's 2026 Southeast Asian Contract Research Organization Customer Value Leadership Recognition for Customer-Centric Clinical Research Excellence
Prodia the CRO is recognized for its reliable, integrated clinical research ecosystem, customer-centric delivery model, and commitment to quality, innovation, and long-term sponsor value across Southeast Asia.SAN ANTONIO, Sept. 8, 2026 /PRNewswire/ — Frost & Sullivan is pleased to announce that…
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AARAV Fragrances & Flavors Appoints Mayur Kapse as Chief Operating Officer – Fragrances
AARAV brings in seasoned professional to strengthen its Fragrances business, drive strategic growth and expand customer partnerships. MUMBAI, India, Sept. 7, 2026 /PRNewswire/ — AARAV Fragrances & Flavors Limited, one of India’s leading fragrance, flavor and ingredient houses having presence ac…
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Netcore Pioneers Agentic Marketing, Redefining Customer Engagement
MUMBAI, India, Feb. 17, 2026 /PRNewswire/ — Autonomous agent-based, artificial intelligence systems are beginning to replace traditional campaign-based marketing, marking one of the most consequential shifts the martech industry has seen in decades. As consumer behaviour becomes more volatile and f…










