Tag: Customer
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Branch Expands AI Measurement With ChatGPT Ads Attribution Across App, Web and Desktop
New support helps advertisers connect paid ChatGPT Ads campaigns with organic AI traffic and every other customer acquisition channelMOUNTAIN VIEW, Calif., Sept. 24, 2026 /PRNewswire/ — Branch, the linking and measurement partner for growth-focused brands, today announced support for ChatGPT Ads at…
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Bio-Techne Opens New Customer Experience Center in Düsseldorf to Accelerate Scientific Discovery and Customer Collaboration
New flagship facility provides hands-on access to Bio-Techne technologies, workflows and scientific expertiseRegional hub will support researchers and organizations across the DACH and broader EMEA regionsCenter strengthens collaboration, training and innovation within Europe’s life sciences communi…
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Chunghwa Telecom Receives Frost & Sullivan's 2026 Taiwanese Customer Value Leadership Recognition for AI-Powered Customer Services
This recognition highlights Chunghwa Telecom’s leadership in AI-powered customer services through market-relevant AI innovation, measurable customer value, and operational excellence.SAN ANTONIO, Sept. 17, 2026 /PRNewswire/ — Frost & Sullivan is pleased to announce that Chunghwa Telecom has rec…
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UJET Receives Frost & Sullivan's 2026 North American Competitive Strategy Leadership Recognition for Customer Experience Platforms
UJET’s mobile-native architecture, AI-first strategy, and orchestration model – turns strategic vision into measurable customer outcomes.SAN ANTONIO, Sept. 16, 2026 /PRNewswire/ — Frost & Sullivan today recognizes UJET with the 2026 North American Competitive Strategy Leadership Recognition in …
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Skopenow Receives Frost & Sullivan's 2026 Global Company of the Year Recognition for Open-Source Intelligence
Second consecutive Company of the Year recognition underscores Skopenow’s leadership in trusted public data, identity resolution, and scalable enterprise OSINT.SAN ANTONIO, Sept. 15, 2026 /PRNewswire/ — Frost & Sullivan is pleased to announce that Skopenow has received the 2026 Global Comp…
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DICV Expands Regional Role as India Anchors New ISEAA Customer Region
At IAA Transportation 2026, Daimler India Commercial Vehicles highlights India’s expanded role within Daimler Truck and outlines the next phase of BharatBenz growth through product transformation, customer ecosystem expansion and continued investment.Announcement reaffirms DICV’s additional ₹4,000 c…
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Bank of India unveils 12 digital banking initiatives at Global FinTech Fest 2026
New offerings span Omni Neo mobile banking, premium cards, digital currency, self-service banking and FinTech collaborationMUMBAI, India, Sept. 15, 2026 /PRNewswire/ — Bank of India showcased its growing digital capabilities at the Global FinTech Fest (GFF) 2026, held from September 9–11, 2026, unv…
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ICICI Prudential Life Insurance unveils 'ICICI Life Partner Stack 2.0' to transform digital capabilities of advisors and distribution partners
AI-enabled tools help advisors with product recommendations and personalised quotationsDeeper partner integration supports digital customer servicing and improves productivityDatabase integration helps pre-fill up to 70% of the application form, simplifying onboardingMUMBAI, India, Sept. 11, 2026 /P…
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Manulife appoints Sarah Chapman as Global Chief Marketing & Customer Experience Officer, joining Executive Leadership Team
TORONTO, Sept. 11, 2026 /PRNewswire/ — Manulife has appointed Sarah Chapman as Global Chief Marketing & Customer Experience Officer, effective January 1, 2027, reporting to Phil Witherington, President and Chief Executive Officer, and joining Manulife’s Executive Leadership Team. …
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TP Receives Frost & Sullivan's 2026 Asia-Pacific Customer Experience Management Services Company of the Year Recognition for AI-Led Customer Experience Transformation
TP is recognized for combining AI orchestration, operational excellence, regional scale, and customer-centric innovation to transform customer experience management services across the region.SAN ANTONIO, Sept. 10, 2026 /PRNewswire/ — Frost & Sullivan is pleased to announce that TP has received…
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