Tag: customer

Frost & Sullivan: OptiSigns Receives the 2025 North American SMB Digital Signage Product Leadership Recognition for Excellence in Digital Transformation and Customer Engagement

OptiSigns recognized for redefining SMB digital signage through automation, flexibility, and enterprise-class…

Tata Communications and NiCE Partner to Transform Global Contact Centres with AI-Powered Customer Engagement

Strategic alliance brings together Tata Communications Kaleyra and NiCE CXone Mpower platforms to deliver seamless, AI-powered customer experience…

Over 600 Customers Visit Liberty General Insurance Branches During Customer Experience Week 2025, Celebrating Trust and Service Excellence

MUMBAI, India, Oct. 31, 2025 /PRNewswire/ -- Liberty General Insurance Ltd. recently…

ST Engineering iDirect ‘s AI-Powered Network Analytics Platform Improves Customer Experience and Operational Performance

Anomaly detection use case will be demonstrated live with partner Q-KON at…

Joget Unlocks Autonomous Productivity Across HR, Procurement, Customer Service, and Supply Chain with No-Code AI Agent Builder

Joget AI Agent Builder enables teams across every department to create goal-driven…

ArisGlobal Receives Frost & Sullivan’s 2025 Global Intelligent MedDRA Coding New Product Innovation Recognition for AI Leadership and Customer Impact

ArisGlobal is honored for its technological breakthrough in intelligent MedDRA coding that…

TP Receives Frost & Sullivan’s 2025 Asia-Pacific Company of the Year Recognition for Excellence in Customer Experience Management Services

TP honored for leadership in delivering digital business services and customer experience…

Launching Today: Infosys Customer Experience Suite for Salesforce

Infosys Topaz™ works with Salesforce's gen AI capabilities to help enterprises navigate…