customer

Plume to Deliver the Only Open Agentic AI Platform that Supports the Complete ISP Customer Journey

Built on insights from 500 million devices, the open, vendor-agnostic Plume Platform unifies network intelligence and AI orchestration to engage,…

7 days ago

Frost & Sullivan: SharpenCX Receives the 2026 North American Cloud Contact Center Customer Value Leadership Recognition for Excellence in Trust-Driven CX Innovation

Frost & Sullivan recognizes SharpenCX for delivering customer trust, transparency, and reliability through a cloud-native architecture and AI-driven workflows.SAN ANTONIO,…

1 week ago

The voice of passengers: these are the best airports for customer experience, ACI World reveals

The 2025 ASQ Customer Experience Awards show airports outperforming other industries as passenger satisfaction continues to riseMONTREAL, Feb. 24, 2026…

1 week ago

Salsify Powers AI-Driven Commerce at Enterprise Scale, Accelerating Customer Automation and Growth

BOSTON, Feb. 19, 2026 (GLOBE NEWSWIRE) -- Salsify, the Product Experience Management (PXM) platform empowering brand manufacturers, retailers, and distributors…

2 weeks ago

Netcore Pioneers Agentic Marketing, Redefining Customer Engagement

MUMBAI, India, Feb. 17, 2026 /PRNewswire/ -- Autonomous agent-based, artificial intelligence systems are beginning to replace traditional campaign-based marketing, marking…

2 weeks ago

Feedzai and Neterium partner to deliver real-time customer and transaction screening

LISBON, Portugal, Feb. 12, 2026 /PRNewswire/ -- Feedzai, the leading AI-native RiskOps platform provider for end-to-end financial crime prevention, and…

3 weeks ago

OSS Announces New Commercial Robotics Customer

February 11, 2026 08:00 ET  | Source: One Stop Systems, Inc. OSS to provide Gen5, ruggedized, 3U, liquid-cooled, short-depth-server (SDS)…

3 weeks ago

Frost & Sullivan: Didcom receives the 2025 Mexican Intelligent Mobility & Connected Truck Telematics Customer Value Leadership Recognition for Advancing Fleet-Centric Innovation

Didcom is recognized for driving customer acquisition and operational transformation through engineering excellence and intelligent mobility solutions.SAN ANTONIO, Feb. 3,…

4 weeks ago

Hisense Named World’s First Customer Centricity Lighthouse Factory in the TV Industry by World Economic Forum

QINGDAO, China, Feb. 3, 2026 /PRNewswire/ -- Hisense, a leading brand in global consumer electronics and home appliances, announced that the…

4 weeks ago

SECOM Singapore Receives Frost & Sullivan’s 2025 Singapore Customer Value Leadership Recognition in the Integrated Security Services Industry

The company is recognized for delivering customer value through integrated, technology-enabled security solutions and a people-first approach that drives trust,…

1 month ago