customer

Ubiquity Earns 2026 Frost & Sullivan Enabling Technology Leadership Recognition for Advancing AI-Enabled Customer Experience and Measurable Outcomes

Frost & Sullivan recognizes Ubiquity for advancing customer experience through transparency and reliability, delivering measurable outcomes via integrated BPO services…

2 months ago

Oracle Launches AI Customer Excellence Centre to Drive Innovation Across Australia and Oceania

Sydney-based Oracle AI Customer Excellence Centre will serve as a regional hub to help organisations adopt the latest AI innovations…

2 months ago

Aikido Receives the 2026 Global Application Security Posture Management Customer Value Leadership Recognition for Excellence in Developer-First Security Innovation

This company is recognized for continuous innovation, strategic partnerships, and strong customer acquisition, delivering scalable and AI-driven application security posture…

2 months ago

Comviva Launches NGAGE for Enterprises to Power Secure, AI-Driven Customer Engagement at Scale

- Next-generation CPaaS platform that integrates omnichannel communication, network-based identity, and conversational AI to help enterprises deliver trusted digital experiencesLAS…

3 months ago

Plume to Deliver the Only Open Agentic AI Platform that Supports the Complete ISP Customer Journey

Built on insights from 500 million devices, the open, vendor-agnostic Plume Platform unifies network intelligence and AI orchestration to engage,…

3 months ago

Frost & Sullivan: SharpenCX Receives the 2026 North American Cloud Contact Center Customer Value Leadership Recognition for Excellence in Trust-Driven CX Innovation

Frost & Sullivan recognizes SharpenCX for delivering customer trust, transparency, and reliability through a cloud-native architecture and AI-driven workflows.SAN ANTONIO,…

3 months ago

The voice of passengers: these are the best airports for customer experience, ACI World reveals

The 2025 ASQ Customer Experience Awards show airports outperforming other industries as passenger satisfaction continues to riseMONTREAL, Feb. 24, 2026…

3 months ago

Salsify Powers AI-Driven Commerce at Enterprise Scale, Accelerating Customer Automation and Growth

BOSTON, Feb. 19, 2026 (GLOBE NEWSWIRE) -- Salsify, the Product Experience Management (PXM) platform empowering brand manufacturers, retailers, and distributors…

3 months ago

Netcore Pioneers Agentic Marketing, Redefining Customer Engagement

MUMBAI, India, Feb. 17, 2026 /PRNewswire/ -- Autonomous agent-based, artificial intelligence systems are beginning to replace traditional campaign-based marketing, marking…

3 months ago

Feedzai and Neterium partner to deliver real-time customer and transaction screening

LISBON, Portugal, Feb. 12, 2026 /PRNewswire/ -- Feedzai, the leading AI-native RiskOps platform provider for end-to-end financial crime prevention, and…

3 months ago