customer

Over 600 Customers Visit Liberty General Insurance Branches During Customer Experience Week 2025, Celebrating Trust and Service Excellence

MUMBAI, India, Oct. 31, 2025 /PRNewswire/ -- Liberty General Insurance Ltd. recently celebrated Customer Experience (CX) Week 2025, reaffirming its…

1 month ago

NCS Receives Frost & Sullivan’s 2025 Singapore Customer Value Leadership Recognition in the Contact Center Technology Services Industry

Transforming CX with Scalable, Responsible AI and Enterprise Integration SAN ANTONIO, Oct. 29, 2025 /PRNewswire/ -- Frost & Sullivan  is pleased to…

1 month ago

ST Engineering iDirect ‘s AI-Powered Network Analytics Platform Improves Customer Experience and Operational Performance

Anomaly detection use case will be demonstrated live with partner Q-KON at AfricaCom 2025 HERNDON, Va., Oct. 28, 2025 /PRNewswire/…

1 month ago

Joget Unlocks Autonomous Productivity Across HR, Procurement, Customer Service, and Supply Chain with No-Code AI Agent Builder

Joget AI Agent Builder enables teams across every department to create goal-driven agents that execute autonomously, yet remain governed by…

1 month ago

ArisGlobal Receives Frost & Sullivan’s 2025 Global Intelligent MedDRA Coding New Product Innovation Recognition for AI Leadership and Customer Impact

ArisGlobal is honored for its technological breakthrough in intelligent MedDRA coding that enhances accuracy, accelerates compliance workflows, and advances innovation…

1 month ago

TP Receives Frost & Sullivan’s 2025 Asia-Pacific Company of the Year Recognition for Excellence in Customer Experience Management Services

TP honored for leadership in delivering digital business services and customer experience innovation across the Asia-Pacific region SAN ANTONIO, Oct.…

2 months ago

Launching Today: Infosys Customer Experience Suite for Salesforce

Infosys Topaz™ works with Salesforce's gen AI capabilities to help enterprises navigate their agentic transformation and scale their digital workforce…

2 months ago

Tata Communications Launches Voice AI Platform to Transform BFSI Customer Journeys with Speed, Scale and Integrated Intelligence

Industry first comprehensive speech-to-speech Voice AI platform, engineered to transform BFSI customer journeys Fully scalable solution supporting 40+ Indian and…

2 months ago

9Spokes Powers Smartpay with its SMB Financial and Customer Insights Platform

AUCKLAND, New Zealand, Sept. 24, 2025 /PRNewswire/ -- 9Spokes, a global data platform, has integrated its SMB Financial Hub and…

2 months ago

Frost & Sullivan: UFODRIVE Receives the 2025 European New Mobility and Automotive Technology Innovation Leadership Recognition for Enhancing Customer Impact through Digital Innovation

UFODRIVE is recognized for its transformative digital platform, advanced fleet automation capabilities and award winning customer impact at scale, setting…

2 months ago