customer

Shipsy Appoints Servo Sawhney as Chief Customer Officer

NEW DELHI, Nov. 20, 2025 /PRNewswire/ -- Shipsy, a leading provider of AI-native solutions for the supply chain and logistics…

1 month ago

Flytxt Receives Frost & Sullivan’s 2025 Global Company of the Year Recognition in the Agentic AI for Customer Experience Industry

Flytxt is recognized for its outcome-driven Agentic AI platform that redefines customer experience through autonomous intelligence, measurable impact, and seamless…

2 months ago

GENESIS MOTOR UK APPOINTS BEN SARGEANT AS DIRECTOR OF GENESIS AND CUSTOMER STRATEGY

Genesis Motor UK strengthens its focus on Son Nim and customer experience ahead of 2026With over 20 years of automotive…

2 months ago

Frost & Sullivan: OptiSigns Receives the 2025 North American SMB Digital Signage Product Leadership Recognition for Excellence in Digital Transformation and Customer Engagement

OptiSigns recognized for redefining SMB digital signage through automation, flexibility, and enterprise-class performance. SAN ANTONIO, Nov. 12, 2025 /PRNewswire/ -- Frost…

2 months ago

e-Contact Receives Frost & Sullivan’s 2025 Latin American Contact Center Solutions Customer Value Leadership Recognition for Excellence in Innovation and Customer Engagement

e-Contact is honored for delivering cost-effective, AI-driven solutions that empower clients and transform customer engagement across Latin America SAN ANTONIO,…

2 months ago

Tata Communications and NiCE Partner to Transform Global Contact Centres with AI-Powered Customer Engagement

Strategic alliance brings together Tata Communications Kaleyra and NiCE CXone Mpower platforms to deliver seamless, AI-powered customer experience at scale MUMBAI, India, Nov. 3, 2025 /PRNewswire/…

2 months ago

Over 600 Customers Visit Liberty General Insurance Branches During Customer Experience Week 2025, Celebrating Trust and Service Excellence

MUMBAI, India, Oct. 31, 2025 /PRNewswire/ -- Liberty General Insurance Ltd. recently celebrated Customer Experience (CX) Week 2025, reaffirming its…

2 months ago

NCS Receives Frost & Sullivan’s 2025 Singapore Customer Value Leadership Recognition in the Contact Center Technology Services Industry

Transforming CX with Scalable, Responsible AI and Enterprise Integration SAN ANTONIO, Oct. 29, 2025 /PRNewswire/ -- Frost & Sullivan  is pleased to…

2 months ago

ST Engineering iDirect ‘s AI-Powered Network Analytics Platform Improves Customer Experience and Operational Performance

Anomaly detection use case will be demonstrated live with partner Q-KON at AfricaCom 2025 HERNDON, Va., Oct. 28, 2025 /PRNewswire/…

2 months ago

Joget Unlocks Autonomous Productivity Across HR, Procurement, Customer Service, and Supply Chain with No-Code AI Agent Builder

Joget AI Agent Builder enables teams across every department to create goal-driven agents that execute autonomously, yet remain governed by…

2 months ago