e-Contact Receives Frost & Sullivan’s 2025 Latin American Contact Center Solutions Customer Value Leadership Recognition for Excellence in Innovation and Customer Engagement
e-Contact is honored for delivering cost-effective, AI-driven solutions that empower clients and…
Tata Communications and NiCE Partner to Transform Global Contact Centres with AI-Powered Customer Engagement
Strategic alliance brings together Tata Communications Kaleyra and NiCE CXone Mpower platforms to deliver seamless, AI-powered customer experience…
NCS Receives Frost & Sullivan’s 2025 Singapore Customer Value Leadership Recognition in the Contact Center Technology Services Industry
Transforming CX with Scalable, Responsible AI and Enterprise Integration SAN ANTONIO, Oct.…
Apivia Courtage Brings Agentic AI to its Contact Centers With SoundHounds Amelia 7 Platform
SANTA CLARA, Calif., Oct. 08, 2025 (GLOBE NEWSWIRE) -- SoundHound AI, Inc.…
3CLogic selected by Astreya to revolutionize IT Managed Services with Voice AI and Contact Center solutions built for ServiceNow ITSM
Adoption of ServiceNow-centric CCaaS provider highlights growing demand for voice-first AI engagement…
Alberta Energy Regulator to implement 3CLogic’s Voice AI and Contact Center platform for ServiceNow IT Service Management
Agency set to transform service desk operations and enhance user experiences through…
Two Ivy League Institutions Select 3CLogic Voice AI and Contact Center Solution for ServiceNow to Transform IT Help Desks
Voice AI and cloud contact center solution enables smarter service delivery, automation,…
Las Vegas News Briefs June 2025
ATTRACTIONS & ENTERTAINMENT THE BACKSTREET BOYS ADD FINAL THREE SHOWS TO…
