Tag: cite

48% of Indian Customers Cite Lack of Empathy in CX, But Only 19% of Leaders Address It with AI – Reports ServiceNow
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48% of Indian Customers Cite Lack of Empathy in CX, But Only 19% of Leaders Address It with AI – Reports ServiceNow

MUMBAI, India, April 15, 2026 /PRNewswire/ -- India's business leaders are backing AI…